Apollo cloud vs wd my cloud6/7/2023 ![]() Then run Recuva, an excellent and free data recovery program, on the cloned drive and use the second new hard drive to write the files to. ![]() It will copy every one and zero from the M圜loud drive over to the new drive. Use Linux to do a clone of the M圜loud drive to one of the new drives. touch wood.Īll the data recovery possible can be done by yourself as long as the original drive hasn't completely failed. I have received a very useful piece of advice I would like to share with those. Thank you for your precious advice on backup instruction. I am not a quite newbie system user and I have never imagined that switching between the access share permission could erase the folder data. While one is submerged with an incredible amount of useless pop-ups on almost every and each click-action! What is most important and deeply deceiving and what causes my utter amazement that there is no information, warning prompt/pop-up neither in the WD My Cloud manual, nor on web UI screen alerting an everyman user of that highly important risk! The only folder (Public) I did not switch that setting for has remained intact. That is why I have lost all the content (not folders) on my backup ( Safepoint) attached drive. I thank you very much for you well-aimed diagnostic.Īs far as I recall and associate my actions and their results the raison of that disaster has to be switching between public-private folder share access setting. ![]() And again, sorry, to see you see so disappointed! This is the best way to avoid data loss in the future and save yourself the headaches and the money.īest of luck with the recovery if you decide to go through with it. My personal off-site back up is: external HDDs + DVDs (which I keep locked in a drawer). Preferably ON-site and a couple OFF-site. I strongly recommend you to always keep several backups of your most precious data. I'm sorry but if even our tech support couldn't help you, I believe it's best to take a look at our Data Recovery partners: Since the Safepoint backup drive was most probably plugged during that whole process, it would explain why the data from there is gone as well. Unfortunately, my guess is that between the otherwise safe factory restore & the switching of the main share from public to private and back again might have caused your existing files and folders to vanish by creating brand new directories for your new public/private folders. Well, I'm really sorry about your data on the WD My Cloud. Thank you in advance for any suggestion on the above. Well, I wish I bought and used My Cloud at all. I wish I made a backup on a separate drive and not on attached to My Cloud one. Thank you in advance and be careful, do not trust a Safepoint stability and security. I would be deeply thankful if you could furnish me with any potential cause of that disaster and if the lost data could be recoverable. I wonder wher if any of you have the similar problem. I will never be able to trust it and put on it any valuable data, any data. In such case the whole WD idea of data security is totally untrustworthy. They have not been able to explain why and how was it possible to loose the data from Safepoint drive. They have advised me to contact recovery service company to retrieve the data. They, in the preliminary way proposed me an exchange (drive is on warranty) free of charge (after recovery attempt)! The final decision should be confirmed. Today I contacted WD Support and they confirmed no data on the both drive. Thus I have lost almost 3Tb of precious data. All folders remains in the root but they were completely empty!Īs WD assures it was to be the safest protection for the My Cloud data!. I was struck dumb discovering that the Safepoint drive was also emptied. There were only one folder (empty) and one sub-folder (empty). I think in this moment I noticed in Windos Explorer that in my main custom folder share sub-folder (huge volume - about 2.7TB) content became disappeared - there were files and subfolders there.Īfter certain time the share was emptied. When I switched back to public it reappeared again. While doing that my main custom share folder disappeared from share list (Windows Explorer and web UI). There was also a problem with recognition of my USB external storage attached to My Cloud (Safepoint drive).įinally I did a Safe Factory Restore and I switched my main share folder setting from public to private. Thus I had to reboot it by detaching power supply. Previously I have noticed that My Cloud frequently disconnected itself from my home network. Yesterday I lost a whole content of my main custom share folder on My Cloud 3Tb and simultaneously all data on my Safepont backup drive (sic!) (3Tb).
0 Comments
Leave a Reply. |